Outbound Call Centre Services
APTO Connect offers customized services to companies seeking to increase sales and broaden its reach to customers. We will design a campaign that best suits your needs, desired outcomes and budget, and with a view to delivering on the stated goals. From welcome campaigns, sales and promotional activities and surveys to recall services, help desk support and product launchings, we’ve got the experience and track records of success.
Using APTO Connect’s outbound centre is an efficient and proven tool for acquiring customers. Our team is extensively trained, focused on delivering outstanding service, and dedicated to making a difference for our clients.
We offer a range of outbound services that can be customized and adapted to your needs. APTO Connect capitalizes on each contact, professionally and efficiently:
- Direct sales leads, lead and appointment generation
- Market research
- Database enhancement and management
- Confirmation services
- Non-profit donor lead generation and fundraising
- Voice broadcasting
- Cross-selling and up-selling
- Customer retention and relationship management, including analysis of databases, operations, business parameters
- Customer satisfaction surveys
APTO Connect’s state-of-the-art outbound services help companies improve profitability, increase market share, and maximize understanding of customer relationships through enhanced business intelligence. We connect with your customers and we can engage potential customers. We specialize in understanding consumer behaviours and actions, and our well-trained customer support specialists offer a consistently professional level of service to the people who matter: your customers.
Enhance your reach with your current and potential customers. APTO Connect will help you turn every contact into a business opportunity. You can be confident that APTO Connect is professionally representing your brand and getting results for you.
Turn “maybe” opportunities into real opportunities with APTO Connect!
APTO Connect seamlessly delivers personalized and professional experiences for its clients’ customers. Consider our team as an extension of your company.